Service Providers
Synapser uses third-party service providers to operate and support the app and website. Some providers are necessary to provide the Services, while others process Personal Data only when you enable or use specific features.
For more information about what Personal Data we process, why we share it, and international data transfers, please see our Privacy Policy.
Google Cloud
- Processing activity: Cloud hosting, storage, and the Synapser backend database.
- Processing location: Core Synapser infrastructure and primary storage are in the European Union. Some supporting services may process data in other locations.
- More information: Google Cloud Data Processing Addendum
Firebase
- Processing activity: Authentication, app security, push notifications, crash and performance monitoring, and app analytics where enabled.
- Processing location: Processing may occur in the European Union, the United States, or other Google locations.
- More information: Firebase Privacy and Security
Cloudflare
- Processing activity: Domain registration, DNS, website hosting and delivery, network security and firewall protection, and edge computing services such as the newsletter sign-up form on our website. Cloudflare processes technical information about website visitors, such as IP addresses and request metadata, and the email address you submit when you subscribe to our newsletter on the website.
- Processing location: The global Cloudflare network, including the European Union and the United States.
- More information: Cloudflare Customer Data Processing Addendum
Google Gemini Enterprise Agent Platform
- Processing activity: Generative AI provider for AI Suggestions when you enable AI features.
- Processing location: Processing may occur in the European Union, the United States, or other supported Google Cloud locations.
- More information: Google Cloud Data Processing Addendum
OpenAI
- Processing activity: Generative AI provider for AI Suggestions when you enable AI features.
- Processing location: Processing may occur in the European Union, the United States, or other locations.
- More information: OpenAI Data Processing Addendum
Google Analytics
- Processing activity: Website analytics when you consent to analytics.
- Processing location: Processing may occur in the European Union, the United States, or other Google locations.
- More information: Google Analytics — Safeguarding your data
Loops
- Processing activity: Service and transactional email delivery and, where you have opted in, marketing communications.
- Processing location: The United States and other locations where Loops or its service providers operate.
- More information: Loops Privacy Policy
Other third-party services
Certain Apple platform services and third-party services or integrations you choose to connect to Synapser are described separately in our Privacy Policy.
Updates and questions
We may update this list from time to time as the service providers we use change. The “Last updated” date above indicates the latest revision.
If you have questions about our service providers or international data transfers, contact us at [email protected].